American Society for Quality
 Section 0904 - East Central Indiana
PO Box 3147  Muncie, IN 47307-1147
www.asq904.org
The source of Quality Professionalism in East Central Indiana

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January 2010 Membership Meeting
ASQ Section 0904 - East Central Indiana

Wednesday, January 20, 2010
to be held at the
Sirloin Stockade
North West corner of McGalliard and Morrison Roads
Across the street from the Muncie Wal-Mart
4949 W Hessler Rd, Muncie, IN      Phone:(765) 287-9051
Click here for direction to the Sirloin Stockade

Pre-Clinic

6:00 PM    Personal Quality II - R. Ruh
Dinner 6:30 PM (Pay restaurant cashier) 
Agenda

Dinner
Introductions
Door Prize Drawing
Section Business
Introduction of Speaker
Speaker

 

7:30 PM
Quality at McDonalds

Marie McKinney
Vice President, Operations
McDonald’s Indianapolis Region
McDonalds Corporation

About the Program:  

The December 7 issue of Fortune magazine cover story is the list of 
"The 25 Best Leader Machines" ranking the top companies for developing talent.  McDonalds is ranked #6, ahead of well respected companies such as GE, Eli Lilly and 3M.
McDonald's Hamburger University has the training mission of being the best talent developer of people with the most committed individuals to Quality, Service, Cleanliness and Value (QSC&V) in the world.

We are fortunate to have one of those leaders speak to our group.

ASQ Section 904 Member Steve Zylka deserves credit for suggesting this program.  Steve recently visited a McDonalds location and found that the person who took his order was doing a Quality Audit.  Being a Quality Auditor himself, Steve brought the idea of a McDonalds speaker to our Program Chair.  

About our Speaker: 

Marie McKinney was named Vice President of Operations for McDonald’s Indianapolis Region in August, 2007, and is responsible for Operations, Franchising, Profitability, Training and Technology for more than 600 restaurants in six states.

Marie began her career with McDonald’s as a crew person in Meridian, Mississippi in 1975. For the past 32 years, Marie has served in various positions throughout the organization, including Field Service, Training, Purchasing, Franchising, Development and Strategic Planning.

She is married to Jerry McKinney and has two grown daughters, Kimberly and Kristi.
Pre-Clinic:  Personal Quality II - more on Rich's November Preclinic 

Post Meeting Follow-up:  Nineteen members and guests braved the forecast of freezing rain to attend our January meeting.  Rich shared his personal control charts of his weight, blood pressure and pulse as a pre-clinic.  Marie McKinney described the McDonalds Quality System - rated the best in the food industry.

Many thanks to Marie for sharing her time with us.

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