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December 2008 Membership Meeting
ASQ Section 0904 - East Central Indiana
Wednesday, December 17, 2008
Driving
Direction to Ball Memorial Hospital
About the Program:
Enter at the Main Entrance
The person at the Information Desk will direct
you to the Meeting Room
Dinner at 6:00
Program: Presentation - Risk Reduction and
Preventive Maintenance
- BiomedicalEngineering Program
Tour - Demonstration of the da
Vinci Surgery Robot
About our Host:
Claire Lee, RN, MSN, CNAA, CPHQ
Senior Administrative Director Quality/Safety
Cardinal Health System
RN - St. Vincent Hospital of the City of New York
BSN - Marian College - Indianapolis
MSN - Indiana University
Over 40 years in healthcare - 29 years as Chief Nursing Officer in small and
medium size hospitals
10 years as Quality/Safety Officer for Cardinal Health System - Muncie
During time at CHS -
* Developed an integrated approach to Quality Management
* Initiated a number of clinical and operational process
improvement activities
* Taken the organization through 3 very successful Joint
Commission Accreditation Surveys
* Developed a Quality Management System meeting ISO -9000
standards which resulted in BMH's earning recognition
as the first
hospital in Indiana to achieve ISO-9000 Certification
* Led the initiative to earn NIAHO (National Integrated
Accreditation of Healthcare Organizations) which will
earn BMH as first
in Indiana.
BMH has been nationally recognized for quality in:
* reduction of ventilator associated pneumonia
* reduction in catheter related blood stream infections
* Top 10% in the nation for vascular surgery outcomes
* Top 10 % in the nation for orthopedic surgery outcomes
* Top 10% in the nation for pulmonary care
* Best in the state for Open Heart Surgery
* Best in the state for Stroke Care
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