American Society for Quality
 Section 0904 - East Central Indiana
PO Box 3147  Muncie, IN 47307-1147
www.asq904.org

The source of Quality Professionalism in East Central Indiana

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April 2003 Membership Meeting
ASQ Section 0904 - East Central Indiana

Wednesday, April 16, 2003
to be held at the
Sirloin Stockade
North West corner of McGalliard and Morrison Roads
Across the street from the Muncie Walmart

4949 W Hessler Rd, Muncie, IN      Phone:(765) 287-9051
Click here for direction to the Sirloin Stockade

Pre-Clinic

6:00 PM  
Certified Calibration Technician - Steve Scott
                    
link to CCT Body of Knowledge

Dinner 6:30 PM (Pay restaurant cashier)  
Agenda

Dinner
Introductions
Door Prize Drawing
Section Business
Introduction of Speaker

Speaker

 

7:30 PM
"Structured Problem Solving"

John C. Finley
Director of Corporate Quality
Impact Forge, Inc.

About the Program:
An interactive introduction to problem solving methods using the methods used to develop TOPS (Team Oriented Problem Solving) for Ford. A discussion of the different approaches needed for acute and chronic problems. Case studies will be presented, analyzed, and basic techniques for identifying root cause detailed. Common problems associated with the problem solving process will also be discussed along with effective countermeasures.

About our Speaker:
John has over 25 years experience in the quality professions ranging from inspection to management. He is currently the Director of Quality for Impact Forge, Inc., the largest privately held steel forge in the U.S.A. John is an ASQ Certified Quality Manager, Quality Engineer, Reliability Engineer, Quality Auditor and Quality Technician. A Senior Member of ASQ, John has served as Chairman of Section 0904 (1991-92) and Vice-Chairman of Section 0920. John is also a Six Sigma Black Belt and a Certified Trainer in Problem Solving methods.

Post-Meeting Follow-up:  Twenty-one members and guest attended our April Meeting.  Dr. Jim Walters won the Quality Technicians Handbook, Vicki Walburn won the 3M Tape doorprize and Steve Harmeyer won the 3M Post-it Notes.  Bill Haas was the winner of the free meal.  Don Russell won the $100 attendance jackpot.